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ÖBB Nightjet » Travelling with a pet
If you are travelling abroad with a pet, you are bound by the laws and regulations of all the countries you are travelling through. A valid pet passport with vaccinations required for the country is... -
TGV » Travelling with a pet
Conditions General If you are travelling abroad with a pet, you are bound by the laws and regulations of all the countries you are travelling through. That means your pet must be chipped, be... -
Can I get an invoice for the journey I booked?
If you book your journey via NSInternational.nl or NS International Customer service, you will automatically receive a booking confirmation by email. The confirmation email doubles as an invoice... -
ÖBB Nightjet » Facilities on board
Nightjet ÖBB is equipped with various types of accommodation. Multiple facilities are available, depending on the accommodation. Seats Compartment with six seats. These compartments cannot be... -
Passing the gates at NS stations » General Information
Many Dutch stations have gates that can only be opened with a valid ticket. At present, passengers can open the gates with the following international tickets: Mobile tickets issued... -
TGV French domestic traffic » Facilities on board
The TGV has first and second-class coaches. You have various facilities available to you, depending on which class you are in. Second Class Coach with a central aisle Double seats (two seats... -
Passing through the gates at NS stations » Using an international ticket issued abroad
Most international tickets issued abroad also include a square, sometimes rectangular, barcode that can be used to open the gates. These barcodes can be found on homeprint-tickets, mobile... -
Because of a delay, I have additional expenses. Can I get these refunded?
Whether you can get additional expenses refunded depends on various factors, for example which train you travelled on and what happened. You can request a refund of additional expenses that were made... -
TGV / ICE France ⇔ Germany (RHE) (Alleo) » General Information
What is TGV / ICE France ⇔ Germany Cross-border train services between France and Germany are maintained by high-speed trains (TGVs and ICEs) operated by Alleo, a partnership of German and... -
ICE » Travelling with a disability
Conditions The following applies to all passengers with an intellectual disability, visual impairment or reduced mobility: Passengers with a disability travel at a regular fare. Passengers with a...
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