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TGV » Travelling with children
Conditions General Children must be in possession of: a valid passport or identity card in their own name. all the required visas or other immigration documents needed for the countries they are... -
Can I exchange or cancel an international train journey that I booked with my NS-Business Card?
Exchanging the date and/or departure time or cancelling your train tickets is only possible if the Terms and conditions allow it. Flexible fares do not have any or have less exchange or... -
I already have a ticket and want to book a seat reservation as well. Can I do that?
Reserving a seat after booking is possible in most cases. However, there are differences per train and ticket: TGV, Eurostar and ÖBB Nightjet For TGV, Eurostar and ÖBB Nightjet, a reservation... -
I want to postpone my journey. Do I first have to cancel my ticket?
Changing the date and/or departure time is only possible if the Terms and conditions allow it. Flexible fares have no or lower exchange fees than non-flexible fares that generally cannot be... -
Eurostar to Belgium/France » Travelling with luggage
Conditions With your Eurostar ticket you are allowed to bring the following luggage: 2 pieces of luggage with a maximum size of 75 x 53 x 30 cm. 1 piece of hand luggage. There is no... -
TGV / ICE France ⇔ Germany (RHE) (Alleo) » General Information
What is TGV / ICE France ⇔ Germany Cross-border train services between France and Germany are maintained by high-speed trains (TGVs and ICEs) operated by Alleo, a partnership of German and... -
Euronight Hungary » Facilities on board
Euronight Hungary is equipped with various types of accommodation. Multiple facilities are available, depending on the accommodation. Seats Second class. Coach with central... -
Eurostar to Belgium/France » General Information
What is Eurostar to Belgium/France Eurostar to Belgium/France is a high-speed train running in France, Belgium, the Netherlands and Germany. Daily connections from the Netherlands to France, in both... -
TGV France ⇔ Italy » Facilities on board
This TGV has first and second-class coaches. The coaches have been renovated by Christian Lacroix. You have various facilities available to you, depending on which class you are in. ... -
What is a KeyCard and when do I need one?
A KeyCard is a pass with a square barcode that can be used to open the gates. See the example below: You need a KeyCard to pass through the gates if you do not have a square barcode or a working...
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