Conditions The following applies to all passengers with an intellectual disability, visual impairment or reduced mobility:
Passengers with a disability travel at a regular fare.
Passengers with a disability who hold an OV-Begeleiderskaart [Public Transport Companion Card] may take one accompanying passenger (person or assistance dog) with them free of charge. The accompanying passenger acquires a free accompanying-passenger ticket.
Accompanying persons (including guide dogs) do not require a ticket if they travel on ICE only between two Dutch stations.
The accompanying passenger can be a person or an assistance dog.
If a child with a disability travels with an OV-begeleiderskaart accompanied by 1 adult, the child travels for an Unaccompanied Child fare.
If a child with a disability travels with an OV-begeleiderskaart accompanied by 2 adults, the child travels for an Accompanied Child fare.
Travelling with a wheelchair (electric or otherwise) or mobility scooter
There are two wheelchair spaces, each with a space for an accompanying passenger in second class
Maximum wheelchair/mobility scooter dimensions: 125 x 70 cm (l x w).
Options for travelling with a mobility scooter are limited. For advice, please contact telephone number +31 30-2357822.
Wheelchair access to toilet close to wheelchair spaces.
Vehicles with combustion engines are not allowed.
A wheelchair cannot be reserved on ICE in the case of a journey between two Dutch stations.
A folded-up wheelchair is deemed luggage. Please refer to the following article for this: ICE » Travelling with luggage
Accompanying passenger
Passengers with a disability who hold an OV-Begeleiderskaart may take one accompanying passenger with them free of charge. The accompanying passenger acquires a free accompanying-passenger ticket for this purpose.
If more than one accompanying passenger are also travelling, they do so at normal fares.
The accompanying passenger may be a person or a dog.
An assistance dog is not required to wear a muzzle.
Assistance dogs are allowed in the bar coach.
An accompanying-passenger ticket is available to/from the Netherlands and for routes within Germany.
Children holding an OV-Begeleiderskaart
Children aged up to 14.
At what fare does a child with a disability travel?
Child accompanied by one adult: the child travels at the 'Unaccompanied Child fare" and the adult travels with a free accompanying-passenger ticket.
Child accompanied by two adults: one adult may travel with a free accompanying-passenger ticket, the second travels at a regular fare, and the child travels at an "Accompanied Child fare".
Oxygen canisters
Oxygen canisters are only allowed with a medical passport.
What next
Booking is possible with NS International Customer service at +31 30-2300023 or at a NS International service desk at the station, but not online through NSInternational.com