As of sales date 23 April 2024 and for travel dates from 4 November 2024, the new comfort class names are Eurostar Standard, Eurostar Plus and Eurostar Premier.
Services
There are three classes on Eurostar to London: Standard / Eurostar Standard(second class), Standard Premier / Eurostar Plus (first class) and Business Premier / Eurostar Premier (first class with extra facilities).
You have various facilities available to you, depending on which class you are in.
An upgrade on board from Standard / Eurostar Standard to Standard Premier / Eurostar Plus is possible, subject to availability, for an additional charge of € 45 per person.
The type of seat is assigned by Eurostar based on the number of passengers and class. You can see which seat is booked on the seat map in the attachment.
Standard / Eurostar Standard
Second Class
Double seats (two seats next to each other).
Table seats (four seats around a table).
UK and European power sockets in all coaches. In the new coaches available at all seats.
Standard Premier / Eurostar Plus
First Class
Meal served at your seat. This is included in the ticket.
Double seats (two seats next to each other).
Club 2 (two seats opposite each other with a table)
Table seats (four seats around a table).
UK and European power socket at all seats. (In the new coaches with USB-socket).
Club 2 (two seats opposite each other with a table)
Table seats (four seats around a table).
Newspapers and magazines available
UK and Eurpean power socket at all seats. (In the new coaches with USB-socket).
Adjustable back rest
Spacious seat
Priority seats
Seats that Eurostar fills last, if necessary, so that Trainmanagers can assign these seats to someone with reduced mobility or to someone who is pregnant.
Sometimes these seats can be booked, but it is not possible to select them as a preference.
Dietary requirements
Travelling Standard Premier / Eurostar Plus or Business Premier / Eurostar Premier and having specific dietary preferences? The following dietary requirements can be requested:
Vegan
Kosher
Halal
Low fat
Low salt
Gluten free
For diabetics
Lactose-free
Children's meal
Please note: A nut-free meal is not available
To choose your meal, log in to Manage Booking on Eurostar.com. Dietary requirements can be requested up to 48 hours prior to departure.
Champagne
Special occasion? You can order a bottle of champagne (75 cl for € 60) for the journey.
To do so, please call + 44 (0)3432 186 186 at least 36 hours before departure.
The bottle plus glasses are served at your seat.
Wi-Fi
Currently available on board the new and upgraded Eurostar trains.
On the train, select EurostarTrainsWifi and then log in at register.onboard.eurostar.com
Free Wi-Fi is also available at the Business Premier / Eurostar Premier Lounges and at the London Eurostar stations.
Entertainment channel
Stream films and television programmes on board for free to your smartphone, tablet or laptop. You do not require Wi-Fi for this.
Bar coach (Café Métropole)
Bar coach on board where drinks and snacks are available.
The offering varies by season, with hearty soups in winter and light salads in spring.
Alcohol is available, but safety is top priority. So, drink in moderation. Eurostar has the right to ask passengers to leave the trains if they behave in an antisocial way.
Payment is by creditcard (Visa, Visa Debit, Visa Electron, Mastercard, Mastercard Debit, Maestro International, Amex and Delta)
The following are also on sale in the bar coach: the Oyster Card (a chip card for public transport in London) and tickets for public transport in Brussels
Although baby food is not sold, you can have bottles and baby food that you brought with you heated up.
Baby-changing facilities
Toilets with baby-changing facilities are located in coach 1 and 18.
Wheelchair spaces
There are two wheelchair spaces on board, in coach 9 or 10 in Standard Premier / Eurostar Plus or Business Premier / Eurostar Premier
There is a wheelchair-accessible toilet near the wheelchair space.