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How do I book for a group?
Small groups: On NSInternational.com you can book up to 9 people at a time for destinations in Belgium, Luxembourg, Germany, France and London. For other destinations this is up to 5 people at a... -
As an employer, can I buy international train tickets on a business account?
Business travellers can use the NS-Business Card . Your employees can use this card to travel on all public transport in the Netherlands, such as trains, buses and metros. It's also possible to book... -
Why does the price sometimes change during booking?
If you make a booking at NSInternational.nl , you will first see an indication of the price on the price calendar. The current availability is worked out in the next step and the final price is... -
Do I pay a service fee when I buy tickets?
Booking fee: If you book your tickets online, you do not pay a service fee. Do you buy your tickets at an NS International Service desk at the station or via NS International Customer Service... -
Where can I find special offers for NS International tickets?
On the Promotions page you will find all our current offers for International train journeys with or without accommodation. -
Which vouchers does NS International accept?
We accept the vouchers issued by NS International itself: the paper Compensation Voucher and the Eurostar to Belgium/France (formerly Thalys) Voucher. NS International does not accept the digital... -
Where can I exchange my vouchers?
You can pay with your voucher when you buy your ticket at the NS International desk in a Service & Tickets shop . When you buy your ticket at NSInternational.nl or with NS International Customer... -
Where can I find information about NS International destinations?
You can find more information about travelling to many European cities on our destinations page . Many destinations can be booked online . If your destination cannot be booked online, visit one of... -
I wasn't able to book an international journey with my NS-Business Card. What should I do?
Are you unable to book an international journey with your NS-Business Card via Mijn NS Zakelijk , even though your card has been authorized for international bookings? Please, contact Customer... -
I get an error message when booking online. What should I do?
When you see an error message when booking online, it is best to contact NS International Customer service: on +31 30 - 2300023 (by phone or WhatsApp, daily between 7.00 and 23.00); via chat (daily...
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