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Does NS International have a Group travel department?
NS International has a department Group Travel that specialises in booking tickets for groups. You can contact them for information, to request a price quote or to book tickets for a... -
Germany » Common fare points and +City
Validity of tickets There are two potential situations: When a passenger travels across the border and uses Fernverkehr (ICE, Railjet, IC or EC), in certain... -
Where can I book international tickets for myself and for my companion and what do they cost?
Book your international trainticket for passengers with an impairment at a NS International desk in a Service & Tickets shop or via NS International Customer Service on +31 30 - 2300023... -
Can I check in and out with my OV-chipkaart at a gate with a barcode reader?
Yes, you can. All NS gates have have an integrated barcode and OV-chipkaart reader. Holding your OV-chipkaart against the lit panel on the right checks you in and out. Please note: Do not use... -
What is My NSI?
My NSI is a personal account on a secure part of NSInternational.com. To create your own account, go to 'Log in' in the top right corner of the home page and select... -
Where can I find information about the European Lounges?
In addition to the various NS International Lounges in the Netherlands there are lounges from i.e. Deutsche Bahn (DB) and Eurostar on a number of major European stations. Specific conditions apply to... -
I get an error message when booking online. What should I do?
When you see an error message when booking online, it is best to contact NS International Customer service: on +31 30 - 2300023 (by phone or WhatsApp, daily between 7.00 and 23.00); via chat (daily... -
I want to cancel the ticket that I bought through a travel agency. Can I do this on NSInternational.com?
No, you can only cancel your booking at the original point of sale. In your case at the travel agency where you bought your ticket.. Cancelling train tickets is only possible in case the... -
Where can I buy a ticket?
You can buy an international train ticket in a number of ways: Online at NSInternational.com . When booking online, you do not pay any booking fee. By calling Customer Service on +31 30-2300023... -
How can I subscribe to / cancel my subscription to the NS International newsletter?
You can subscribe to our newsletter at NSInternational.nl (in Dutch) and be among the first to find out about our special offers. If you no longer want to receive our newsletter, you can simply...
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