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Where can I find a map of the rail network?
The main NS International destinations and train routes are shown on this overview map . Is your destination not shown here, or do you not know whether your destination has a railway station?... -
I have already made a booking. Can more people be added to it?
You can make a new booking for your travelling companions online. There is no guarantee that they will be sitting together, though. You can also make a new booking at an NS International desk in a... -
How can I subscribe to / cancel my subscription to the NS International newsletter?
You can subscribe to our newsletter at NSInternational.nl (in Dutch) and be among the first to find out about our special offers. If you no longer want to receive our newsletter, you can simply... -
Where can I book international tickets for myself and for my companion and what do they cost?
Book your international trainticket for passengers with an impairment at a NS International desk in a Service & Tickets shop or via NS International Customer Service on +31 30 - 2300023... -
The gate with the barcode reader does not work. What should I do?
If you can see another gate with a barcode reader, use that one instead. If there is a member of staff at the station, ask this person for help. If you can't see any other gates with a... -
What are the fare terms and conditions of my ticket?
The terms and conditions are different for each train and fare. Check the specific terms and conditions of your booking in My NSI . -
How do I book for a group?
Small groups: On NSInternational.com you can book up to 9 people at a time for destinations in Belgium, Luxembourg, Germany, France and London. For other destinations this is up to 5 people at a... -
Where can I find information about NS International destinations?
You can find more information about travelling to many European cities on our destinations page . Many destinations can be booked online . If your destination cannot be booked online, visit one of... -
Where can I buy a ticket?
You can buy an international train ticket in a number of ways: Online at NSInternational.com . When booking online, you do not pay any booking fee. By calling Customer Service on +31 30-2300023... -
Can I buy a ticket with a departure station in another country?
It is possible to book via NSInternational.com for journeys to many destinations in the Netherlands from a departure station in another country. This is useful if you don't live in the Netherlands...
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