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How do I book a ticket with a discount card online?
You can book your journey via NSInternational.com as follows: Enter the name of your departure station in the Origin box and the name of your destination station in the Destination... -
Can I get assistance getting on and off the train?
Do you need assistance getting on and off the train? That can be arranged. Request the necessary assistance at least 48 hours before departure by calling +31 30 - 2357822. We will be happy to help... -
I get an error message when I enter my booking code online. What should I do?
If you get an error message on the NS International website when you look up your booking after you have logged in via Log in>Login My NSI , visit the Service & Support page. -
I can no longer find my homeprint ticket in my email. What should I do?
Log in to My NSI at the top right, here you can view your booking and print homeprint-tickets again. Contact NS International Customer service on +31 30 - 2300023 (call or WhatsApp). We will... -
The destination I want to book isn’t in the list of stations. What should I do?
Halfway down the Home page on NSInternational.com you'll find 'Find your destination on the map' . Enter the name of your destination in the box and click on Search . Your travel... -
What can I do if I lose something on the train?
We will be happy to help you get your property back. Check Lost and found items for an overview of contact addresses and tips. -
What is the ICE supplement?
When you book an international ticket for ICE to/through Germany, the supplement is included in the price of your ticket. Book your international ICE ticket at: NSInternational.com... -
What is My NSI?
My NSI is a personal account on a secure part of NSInternational.com. To create your own account, go to 'Log in' in the top right corner of the home page and select... -
Swedish night trains (SWE) » General Information
What are Swedish night trains Swedish night trains are trains that run within Sweden and between Sweden and Norway. The trains are run by the Swedish railway company Statens Järnvägar (SJ) and... -
Are the major European airports easily accessible by train?
You can get to all major European airports easily by train. These include Brussels Airport - Zaventem, Frankfurt Flughafen Fernbahnhof and Paris - Charles de Gaulle Airport.
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