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Can I book shortly before departure?
You can book shortly before departure as long as seats are available. However, the earlier you book, the lower the price. Tickets are available: On NSinternational.nl. NS... -
Can I pass through the gates more than once with my KeyCard?
A KeyCard allows you to open the gates for: a possible return journey interrupting your journey entering or leaving a station, for example to get something from a luggage locker. If the gates no... -
I have made a mistake when booking online. How can I fix it?
If you discover, after completing your booking, that you have made a mistake, contact NS International Customer Service on +31 30 - 2300023 (daily from 7.00 to 23.00) as soon as possible... -
Do I have to pay a supplement to travel on Eurocity Direct?
Eurocity Direct is a high-speed train that runs from Amsterdam Zuid to Brussel-Zuid/Midi via Hazeldonk border and Antwerpen-Centraal. The train runs 16 times a day from Amsterdam Zuid, Schiphol... -
I have already made a booking. Can more people be added to it?
You can make a new booking for your travelling companions online. There is no guarantee that they will be sitting together, though. You can also make a new booking at an NS International desk in a... -
Discount on an international train ticket with a Student travel product
Week or weekend season ticket for students As a holder of a Student travel product you can also receive a 40% or 100% discount on the Dutch part of an international the journey, dependig on the... -
What is the Flex fare and where is it sold?
The Flex fare is the standard fare for journeys to Belgium and Luxembourg and can be combined with all discount passes. Prices depend on the route. Exchanging and cancelling are possible... -
When can I book my destination?
It is up to the various carriers to decide when train tickets go on sale, but this is not the same for all international trains. Eurostar to Belgium/France: Eurostar to Belgium/France... -
Is a reservation compulsory when I travel with an Interrail or Eurail pass?
Read all about travelling with an Interrail or Eurail Pass on the page Interrail, Eurail and other passes. -
I have a problem with the NS International App. Where can I report this?
You can send a message to the developers of the NSI App. To do so, in the NSI app tap More>App support>Contact the developers. We like receiving your feedback: when you encounter a problem with...
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