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How can I use my Studenten-reisproduct if I want to make an international journey?
Do you have a Studentenreisproduct and want to make an international journey? Then in some cases you are entitled to a discount of 40% or 100% on the part of your international journey in the... -
Where can I find information about the facilities on a station in another country?
Railteam.eu has information about facilities on and around various stations in other countries. Tip: Have you bought a mobile ticket and imported it into the NS International app ? Then you can find... -
Does NS International also offer tips for trips to other countries?
On our Out and about page NS International offers tips for i.e. citytrips, weekender, walking tours from station to station. -
What date should I use when booking my train if it departs after midnight?
For a train that departs after midnigt, NSInternational.com shows the actual date. This means that a train with a departure time of 00:32 on Tuesday 2 June departs after midnight... -
Where can I find more information about strikes?
The most recent news about strikes or threatened strikes affecting international travel can be found on the page Travel updates . If you have bought your ticket on NSInternational.com or via NS... -
What is My NSI?
My NSI is a personal account on a secure part of NSInternational.com. To create your own account, go to 'Log in' in the top right corner of the home page and select... -
My ticket to / via France consists of two different tickets. Is that right?
Yes, that’s right. The first part of your ticket is the ticket from the Netherlands to Brussels, Lille or Paris, and the second part is from Brussels, Lille or Paris to your final destination. -
Can I change my seat number when I travel with Eurostar?
When you travel with Eurostar and you have a Eurostar Plus or Eurostar Premier ticket, you can change your seat number by yourself online. You can only do so via the Eurostar website. NS... -
How can I tell where on the platform the coach with my reserved seat will stop?
Please use the screens above the platform for the correct train composition. As soon as your train is the next to arrive, it will be indicated here at which letter on the platform your... -
I can no longer find my homeprint ticket in my email. What should I do?
Log in to My NSI at the top right, here you can view your booking and print homeprint-tickets again. Contact NS International Customer service on +31 30 - 2300023 (call or WhatsApp). We will...
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