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What is Eurostar Sun?
Eurostar Sun is a high-speed train that runs from the Netherlands directly to destinations in the South of France and back again. It stops at the following stations on Saturdays during the... -
We are travelling together on the outbound journey, but are returning separately. How can we make sure we are sitting together on the outbound journey?
Booking online at NSinternational.com First, book the outbound journey together and pay for it. Subsequently, book the different return journeys separately. Booking by phone or at the NS... -
I have a ticket to Brussels. To which station in Brussels is my ticket valid?
Per sales date 16 October and travel date 15 December 2024, train tickets for Eurocity Direct and Eurostar are only valid for the station that is mentioned on the ticket. Per sales date and travel... -
Is it correct that I no longer see a departure platform in ‘My booking’ after cancelling part of my journey?
Finding a platform after altering the journey is indeed not possible via "My booking". Check the booking module on www.nsinternational.com or in the NS International App. Not all... -
How long is my ticket valid for?
In general, an international ticket is issued for each single journey. The date and the period of validity are shown on the ticket. The period of validity depends on, among other things, the type of... -
Can I print out my homeprint ticket double-sided?
Yes, that is permitted, provided that your printed ticket is of good quality, clearly legible and printed (in colour or black and white) without any changes on blank, white A4 sized paper. -
I have a ticket to Bruges. To which station in Bruges is my ticket valid?
Tickets to Bruges are valid for the following stations: Brugge and Brugge-Sint-Pieters. Please note: Train tickets are not valid on bus, tram and metro. Please note: per sales date 16... -
Can I book for multiple passengers departing from different stations on nsinternational.nl?
Booking for several travellers departing from or arriving at different stations is not possible online. You can make such a booking at an NS International desk in a Service Shop or with NS... -
What is My NSI?
My NSI is a personal account on a secure part of NSInternational.com. To create your own account, go to 'Log in' in the top right corner of the home page and select... -
I can no longer find my homeprint icket in my email. What should I do?
Log in to My NSI at the top right, here you can view your booking and print homeprint-tickets again. Contact NS International Customer service on +31 30 - 2300023 (call or WhatsApp). We will...
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