Search within frequently asked questions
Search Results
Recommended Links
-
As a journalist, where can I find information about NS International?
See nieuws.ns.nl (only in Dutch) for all press matters concerning NS. -
Can I get a copy of my booking confirmation?
Yes, this is possible by going to the NS International website , clicking on 'Log in' and then selecting 'Login My NSI.' -
My international ticket doesn't have a square barcode. How do I pass through the gates?
If there is a member of staff at the station, ask them for help. If there is no member of staff at the station, go to the information pillar near the gates and push the blue Info button. The... -
I get an error message when I enter my booking code online. What should I do?
If you get an error message on the NS International website when you look up your booking after you have logged in via Log in>Login My NSI , visit the Service & Support page. -
With a ticket via the Roosendaal border crossing or a Traject Vrij abonnement met grenspunten to Roosendaal, can I also travel via the Hazeldonk border crossing?
The route of your journey must be followed via the border crossing point shown on the ticket or subscription. If you have a ticket or subscription via Roosendaal, you can not use it to travel... -
My ticket to / via France consists of two different tickets. Is that right?
Yes, that’s right. The first part of your ticket is the ticket from the Netherlands to Brussels, Lille or Paris, and the second part is from Brussels, Lille or Paris to your final destination. -
Is my ticket also valid with another carrier when I travel to the same destination?
Each carrier has its own fare system. Therefore, it is not allowed to: travel with a ticket for Eurocity Direct / EuroCity in Eurostar to Belgium/France, and vice versa. travel with a ticket for... -
We are travelling together on the outbound journey, but are returning separately. How can we make sure we are sitting together on the outbound journey?
Booking online at NSinternational.com First, book the outbound journey together and pay for it. Subsequently, book the different return journeys separately. Booking by phone or at the NS... -
I have a ticket with a square barcode, but it is crumpled, Will the barcode still work?
The barcode readers are designed in such a way that they can also read crumpled tickets. You should normally still be able to open the gates with crumpled or slightly damaged tickets... -
Can I book a window seat?
If you book tickets for TGV on NSInternational.com you can indicate whether you prefer a window seat or an aisle seat. In all cases this is a preference, not a guarantee. For travel...
Other Suggested Searches
Did you mean:
No results found.
Suggestions:
Suggestions:
- Make sure all words are spelled correctly
- Use different words that mean the same thing
Results 251 - 260 of 268