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Can I travel with Eurostar within the Netherlands?
You can book a ticket for Eurostar to Belgium/France including a seat reservation (only via NS International Customer service or at one of the stations with an NS International Service desk) for... -
When do I receive a confirmation of my booking?
You will receive a confirmation of your booking by email within an hour of making your booking. If you do not receive the email, check your spam folder. If the booking confirmation is not there... -
How do I get a confirmation of my cancellation for my insurance?
If you did not receive a confirmation of your cancellation, visit the Service & Support page. -
NS International service desk opening hours
Station Monday - Friday Saturday Sunday Self-service corner Amsterdam Centraal 05.45 - 21.15 hrs 05.45 - 21.15 hrs 05.45 - 21.15 hrs Yes Amsterdam Centraal... -
List of NS stations with entrance gates
At the stations listed below NS has deployed the gates. If you experience any problems with passing the gates: go to the Information pillar next to the gates and press the blue button for help... -
Can I print out my homeprint ticket double-sided?
Yes, that is permitted, provided that your printed ticket is of good quality, clearly legible and printed (in colour or black and white) without any changes on blank, white A4 sized paper. -
Eurocity Berlin ⇔ Prague (NVS) » General Information
What is Eurocity Berlin ⇔ Prague? Eurocity (EC) is a long-distance train that runs between Prague, Berlin, Dresden and Hamburg. The service is operated by a group of European railway... -
Can I interrupt my journey or can I extend the transfer time?
In general, interruption of the journey is allowed within the validity period of the ticket. The period of validity on the Dutch part of the trip is always 1 day. Eurostar and TGV If you... -
NS International - Regus Express Lounge
You can find a NS International Regus Express Lounge at Amsterdam Centraal, Schiphol Airport or Rotterdam Centraal station. The lounges offer you: Comfortable spaces to work. A... -
How do I recognise phishing mails?
Sometimes there are circulating emails that appear to be from NS International but are actually fake. Although these emails sometimes have a very similar layout and content as real NS...
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