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I bought a ticket from NS International and I want to cancel it online. How can I do that?
Changing the date and/or departure time or cancelling train tickets is only possible if the terms and conditions allow it. Flexible fares have less or no cancellation fees than non-flexible fares... -
Eurocity Direct/EuroCity » General information
What is Eurocity Direct Eurocity Direct is a high-speed train that runs from Amsterdam Zuid to Brussel-Zuid/Midi via Hazeldonk border and Antwerpen-Centraal in about 2 hours, starting 15... -
TGV » Travelling with children
Conditions General Children must be in possession of: a valid passport or identity card in their own name. all the required visas or other immigration documents needed for the countries they are... -
Eurocity Direct/EuroCity » Facilities on board
On-board facilities Eurocity Direct and EuroCity have 1st and 2nd class carriages. In 1st class: There are wider seats. There is more leg room. There is a power socket at each seat. In... -
I already have a ticket and want to book a seat reservation as well. Can I do that?
Reserving a seat after booking is possible in most cases. However, there are differences per train and ticket: TGV, Eurostar and ÖBB Nightjet For TGV, Eurostar and ÖBB Nightjet, a reservation... -
I want to cancel the outward or return journey of my round trip. Can I do this on NSInternational.nl?
Cancelling your train tickets is only possible if the Terms and conditions allow it. Flexible fares do not have any or have less cancellation fees than non-flexible fares. Non-flexible... -
One person in my group will not be travelling. Can I cancel their ticket at NSInternational.nl?
Cancelling train tickets is only possible if the terms and conditions allow it. Flexible fares have less or no cancellation fees than non-flexible fares. Generally speaking, non-flex fares cannot be... -
I am travelling with other people on one NS International ticket. How do we pass through the gates?
Are you travelling with a homeprint-ticket? Then your fellow traveler passes through the gates by holding the square barcode on the passage ticket you received against the lit panel to the... -
ICE » General Information
What is ICE ICE is an abbreviation of Intercity Express. ICE is a high-speed train running from Amsterdam, Utrecht and Arnhem via Emmerich to Oberhausen, Duisburg, Düsseldorf Hbf, Köln... -
Can I revoke the purchase of my ticket within 14 days?
No, you cannot. Buying train tickets involves an agreement of passenger transport, which means that the right of revocation for remote purchasing is excluded. See also NS International's General...
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