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Can I exchange or cancel a ticket or reservation after booking?
Exchanging the date and/or departure time or cancelling your train tickets is only possible if the Terms and conditions allow it. Flexible fares do not have any or have less exchange or... -
Can I pass through the gates multiple times with the square barcode on my international ticket?
The square barcode on your international ticket enables you to open the gates for: A return journey Interrupting your journey Entering or leaving a station, for example to get something from a... -
Do all gates have a barcode reader?
At all stations with NS gates, the gates have an integrated barcode and OV-chipkaart reader. They have a pictogram with ‘scan ticket’ on the right-hand door of the gate and a lit... -
Intercity Berlin » Travelling with a bicycle
Conditions General Intercity Berlin has a special bicycle coach for around 16 bicycles. The width of the train's access door is 70 cm. The bicycle spaces need to be reserved in advance. You need a... -
ICE » General Information
What is ICE International ICE is an abbreviation of Intercity Express. ICE International is a high-speed train running from Amsterdam, Utrecht and Arnhem via Emmerich to Oberhausen, Duisburg... -
Passing the gates at NS stations » Using an international ticket issued in the Netherlands
Opening the gates at NS stations with an international ticket issued in the Netherlands The ticket issued by NS International contains a square barcode with which you open the entrance gates at... -
Intercity Berlin » Travelling with luggage
Conditions Only take luggage you can carry, load and unload yourself. Luggage must not obstruct others, so do not place any luggage in the aisles; store it in the racks/spaces provided for this. The... -
ÖBB Nightjet » Travelling with a bicycle
General Unpacked bicycles can only be taken on Nightjet ÖBB Amsterdam Centraal ⇔ Basel SBB / Zürich or between Germany, Switzerland and Austria. There is a bicycle coach available on... -
French day trains (not TGVs) » Travelling with a bicycle
General Information In train traffic, a distinction is made between transporting a: Packed and disassembled (partly or otherwise) bicycle. This can be taken on any train as luggage and... -
ÖBB Nightjet » Travelling with luggage
Conditions There is no maximum size for luggage, however, luggage space is limited on ÖBB Nightjet. It is recommended not to take more than the following travel luggage per person: One case or travel...
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