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Intercity Brussels » Travelling with a group
Sales Group journeys on Intercity Brussels to Belgium and Luxembourg are possible for groups of at least six adults. Two children aged 4 to 11 count as one adult in this respect. Book a... -
I have made a mistake when booking online. How can I fix it?
If you discover, after completing your booking, that you have made a mistake, contact NS International Customer Service on +31 30 2300023 as soon as possible, but within an hour after you... -
Intercity Berlin » General Information
What is Intercity Berlin Intercity Berlin is a day train jointly run by NS International and Deutsche Bahn. The trains runs seven times a day between Amsterdam Centraal via Amersfoort... -
Can I get an invoice for the journey I booked?
If you book your journey via NSInternational.nl or NS International Customer service, you will automatically receive a booking confirmation by email. The confirmation email doubles as an invoice... -
Is a reservation compulsory when I travel with an Interrail or Eurail pass?
Reserving a seat is compulsory on some trains but not on others. Check the Journey Planner in the NS International app or the booking page on NSInternational.com for details. Reserving a... -
How do I receive my ticket?
After completing your booking, you receive a confirmation by email. In the email you will find two links in the shape of a button: The first button reads 'Tickets in app'. If you click on... -
OV chip card » Booking an international ticket
Conditions Do you wish to make an international train journey? Purchase one international ticket for the entire journey. Book a ticket from the station where you want to board the train to your... -
How much discount can I get with my NS season ticket on an international journey?
NS discount passes are valid with the Flex fare only for travel on Intercity Brussels and on the Flexpreis fare for Intercity Berlin and ICE International. The discount applies to the part... -
Eurostar to Belgium/France » Travelling with a bicycle
Conditions Luggage space is limited. Bicycles (folding or otherwise) or electric bicycles can be taken on board if they have been disassembled and packed. Packing bicycles in packaging other than a... -
Can I buy a ticket in another country with a discount because I have an NS season ticket?
Do you have an NS season ticket and are you buying a ticket to the Netherlands in Belgium or Germany? Indicate this when you make your booking so that the discount of 40% or 100% for the part of your...
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