TGV » Travelling with a disability

  • There are no special fares for passengers with a disability travelling on TGV; they travel at the regular fares.
  • A companion travels at a reduced fare when the passenger with a disability has an OV-Begeleiderskaart.
  • The Companion fare needs to be booked in the same comfort class as that of the passenger with a wheelchair.
    • In the case of a different impairment the choice of comfort class is free.
    • The price of the Companion fare is the same for 1st and 2nd class.
Travelling with a wheelchair or mobility scooter
  • The maximum dimensions of a non-folding wheelchair (electric or otherwise) or mobility scooter are: 120 x 70 cm (l x w).
  • You can reserve a special wheelchair space.
  • You pay the price of a second-class ticket, even if the wheelchair space is in first class.
  • The seats around the wheelchair spaces remain free for the companions. This means it is not possible/necessary to reserve specific companion seats.
  • If you are able to move to a regular seat, you can choose to reserve a regular seat.
    • In that case, your wheelchair must be folded up and meet the set luggage rules.
    • A small wheelchair, known as a 'transfer wheelchair', is available from the train manager on request. You can use this wheelchair to visit the toilet, if you are unable to reach it independently.
    • You are able to walk short distances.
    • You can sit on a regular seat.
Travelling with a registered assistance dog
  • Guide dogs and other assistance dogs travel for free, without a ticket. A muzzle is not required.
  • Assistance dogs are allowed in the bar carriage.
What next
  • You can book tickets for passengers with a disability and their companion at a NS International desk in the Service Shop, or from Customer Service on: +31 30 - 2300023 (daily between 7.00 and 23.00 hrs).
  • You can request assistance with getting on and off the train from NS Travel Assistance.
  • Requests for assistance during an international journey should be submitted at least 24 hours before departure of the train.
More information

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