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Denmark » Common fare points
Validity of tickets International train tickets from/to the Copenhagen area are also valid from/to Ålholm station. -
Do I pay a service fee when I buy tickets?
Booking fee: If you book your tickets online, you do not pay a service fee. Do you buy your tickets at an NS International Service desk at the station or via NS International Customer Service... -
What date should I use when booking my train if it departs after midnight?
For a train that departs after midnigt, NSInternational.com shows the actual date. This means that a train with a departure time of 00:32 on Tuesday 2 June departs after midnight... -
I have seen a special offer in NS Dagje Uit magazine. Where can I find it?
You can find offers from NS Dagje Uit magazine for travelling on international trains at NSInternational.nl . -
I have already made a booking. Can more people be added to it?
You can make a new booking for your travelling companions online. There is no guarantee that they will be sitting together, though. You can also make a new booking at an NS International desk in a... -
How do I book for a group?
Small groups: On NSInternational.com you can book up to 9 people at a time for destinations in Belgium, Luxembourg, Germany, France and London. For other destinations this is up to 5 people at a... -
I get an error message when booking online. What should I do?
You can contact contact NS International Customer Service on +31 30 2300023 (by phone or WhatsApp). You can also contact us via Chat (07:00 - 23:00, 7 days a week), X (formerly... -
Are there international season tickets?
There is a Traject Vrij abonnement voor internationale reizen (Traject Vrij season ticket for international travel), which gives you unlimited travel on a fixed route in the Netherlands... -
Does NS International have a Group travel department?
NS International has a department Group Travel that specialises in booking tickets for groups. You can contact them for information, to request a price quote or to book tickets for a... -
Which vouchers does NS International accept?
We accept the vouchers issued by NS International itself: the paper Compensation Voucher and the Eurostar to Belgium/France (formerly Thalys) Voucher. NS International does not accept the digital...
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