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Do I have to print my ticket?
If you have booked a mobile ticket, you do not have to print it. You can show it on a smartphone in the NS International App. The ticket is in the form of a square barcode which contains the details... -
How can I see if we are sitting together?
If you book for your travel party together you will usually be sitting together. Only if the train is nearly fully booked, it might not be possible to book seats together. Your coach and seat... -
How long is my ticket valid for?
In general, an international ticket is issued for each single journey. The date and the period of validity are shown on the ticket. The period of validity depends on, among other things, the type of... -
I have a ticket to Brussels. To which station in Brussels is my ticket valid?
Per sales date 16 October and travel date 15 December 2024, train tickets for Eurocity Direct and Eurostar are only valid for the station that is mentioned on the ticket. Per sales date and travel... -
Is my ticket also valid with another carrier when I travel to the same destination?
Each carrier has its own fare system. Therefore, it is not allowed to: travel with a ticket for Eurocity Direct / EuroCity in Eurostar to Belgium/France, and vice versa. travel with a ticket for... -
Why do I not get 40% discount on the part of my international journey within the Netherlands?
When you make an international train journey, the applicable discount rules for season tickets are different from when you make a domestic journey within the Netherlands. A NS discount card only... -
Can I interrupt my journey or can I extend the transfer time?
In general, interruption of the journey is allowed within the validity period of the ticket. The period of validity on the Dutch part of the trip is always 1 day. Eurostar and TGV If you... -
NS International service desk opening hours
Station Monday - Friday Saturday Sunday Self-service corner Amsterdam Centraal 05.45 - 21.15 hrs 05.45 - 21.15 hrs 05.45 - 21.15 hrs Yes Amsterdam Centraal... -
I have a ticket to Leuven. To which station in Leuven is my ticket valid?
Tickets to Leuven are valid for the following stations: Heverlee and Leuven. Please note: Train tickets are not valid on bus, tram and metro. Please note: Per sales date and... -
Do I pay a surcharge if I use the Intercity Direct when travelling to/from Belgium?
Eurocity Direct from Amsterdam to Brussels travels along the High Speed Line in the Netherlands. Between Amsterdam Zuid and Breda the train doubles as Intercity Direct. If you have an...
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