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ICE » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the countries they... -
TGV France ⇔ Luxembourg (TPL) » General Information
What is TGV France ⇔ Luxembourg TGV France ⇔ Luxembourg is a cross-border high-speed train running from Paris Gare de l’Est via Meuse, Metz and Thionville to Luxembourg City in both directions. ... -
Can I exchange or cancel a ticket or reservation after booking?
Exchanging the date and/or departure time or cancelling your train tickets is only possible if the Terms and conditions allow it. Flexible fares do not have any or have less exchange or... -
What should I do if I missed my train?
I missed my train while abroad Are you currently abroad and have you missed your train because of train traffic disruption? Then go to the international service desk at your foreign station or the... -
Do I have to make a reservation in advance and do I get a fixed seat on the train?
TGV, Eurostar and ÖBB Nightjet A seat reservation is compulsory and included in the ticket. ICE and Intercity Berlin Making a reservation is not compulsory for ICE International to Germany /... -
Eurostar Sun » General Information
Eurostar Sun does not run this year. Eurostar wants to focus on the existing services between European capital cities. What is Eurostar Sun In the summer Eurostar Sun runs from the... -
French day trains (not TGVs) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
Do all gates have a barcode reader?
At all stations with NS gates, the gates have an integrated barcode and OV-chipkaart reader. They have a pictogram with ‘scan ticket’ on the right-hand door of the gate and a lit... -
Passing the gates at NS stations » Using an international ticket issued in the Netherlands
Opening the gates at NS stations with an international ticket issued in the Netherlands The ticket issued by NS International contains a square barcode with which you open the entrance gates at... -
Eurostar to Belgium/France » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. They must have all the required visas or other immigration documents required for the countries...
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