Eurostar to London » Facilities on board

Services
  • There are three classes on Eurostar to London: Eurostar Standard (second class), Eurostar Plus (first class) and Eurostar Premier (first class with extra facilities).
  • You have various facilities available to you, depending on which class you are in.
  • An upgrade on board from Eurostar Standard to Eurostar Plus is possible, subject to availability, for an additional charge of € 45 per person.
  • The type of seat is assigned by Eurostar based on the number of passengers and class. You can see which seat is booked on the seat map in the attachment. 
 
Eurostar Standard
  • Second Class
  • Double seats (two seats next to each other).
  • Table seats (four seats around a table).
  • UK and European power sockets in all coaches. In the new coaches available at all seats.
 
Eurostar Plus
  • First Class
  • Meal served at your seat. This is included in the ticket.
  • Double seats (two seats next to each other).
  • Club 2 (two seats opposite each other with a table)
  • Table seats (four seats around a table).
  • UK and European power socket at all seats. (In the new coaches with USB-socket).
  • Adjustable back rest
  • Spacious seat
  • Newspapers and magazines available
  • Access to the NS International - Regus Express Lounge at Amsterdam Centraal, Schiphol Airport or Rotterdam Centraal.
 
Eurostar Premier
  • First Class
  • The seats are identical to Eurostar Plus
  • Three-course menu served at your seat. This is included in the ticket.
  • Welcome drink included
  • Separate check-in desk
  • Check-in possible up to 20 minutes prior to departure
  • Passengers in Standard (Premier) must have checked in half an hour prior to departure.
  • Access to Business Premier Lounge at Brussels Midi, Paris-Nord and London St. Pancras stations.
  • Access to the NS International - Regus Express Lounge at Amsterdam Centraal, Schiphol Airport or Rotterdam Centraal.
  • Double seats (two seats next to each other).
  • Club 2 (two seats opposite each other with a table)
  • Table seats (four seats around a table).
  • Newspapers and magazines available
  • UK and Eurpean power socket at all seats. (In the new coaches with USB-socket).
  • Adjustable back rest
  • Spacious seat
 
Priority seats
  • Seats that Eurostar fills last, if necessary, so that Trainmanagers can assign these seats to passengers with reduced mobility or passengers who are pregnant.
  • Sometimes these seats can be booked, but it is not possible to select them as a preference.
 
Dietary requirements
Are you tavelling Eurostar Premier and do you have specific dietary preferences? The following dietary requirements can be requested:
  • Vegan
  • Kosher
  • Halal
  • Low fat
  • Low salt
  • Gluten free
  • For diabetics
  • Lactose-free
  • Children's meal
  • Please note: A nut-free meal is not available
To choose your meal, log in to Manage Booking on Eurostar.com. Dietary requirements can be requested up to 48 hours prior to departure. 
  
Champagne
  • Special occasion? You can order a bottle of champagne (75 cl for € 60) for the journey.
    • To do so, please call + 44 (0)3432 186 186 at least 36 hours before  departure.
    • The bottle plus glasses are served at your seat.
 
Wi-Fi
  • Currently available on board the new and upgraded Eurostar trains. 
    • On the train, select EurostarTrainsWifi and then log in at register.onboard.eurostar.com
  • Free Wi-Fi is also available at the Eurostar Premier Lounges and at the London Eurostar stations.
 
Entertainment channel
  • Stream films and television programmes on board for free to your smartphone, tablet or laptop. You do not require Wi-Fi for this.
 
Bar coach (Café Métropole)
  • Bar coach on board where drinks and snacks are available.
  • The offering varies by season, with hearty soups in winter and light salads in spring.
  • Alcohol is available, but safety is top priority. So, drink in moderation. Eurostar has the right to ask passengers to leave the trains if they behave in an antisocial way.
  • Payment is by creditcard (Visa, Visa Debit, Visa Electron, Mastercard, Mastercard Debit, Maestro International, Amex and Delta)
  • The following are also on sale in the bar coach: the Oyster Card (a chip card for public transport in London) and tickets for public transport in Brussels
    • Although baby food is not sold, you can have bottles and baby food that you brought with you heated up. 
 
Baby-changing facilities
  • Toilets with baby-changing facilities are located in coach 1 and 18.
 
Wheelchair spaces
  • There are two wheelchair spaces on board, in coach 9 or 10 in Eurostar Plus or Eurostar Premier
  • There is a wheelchair accessible toilet near the wheelchair space.
 
More information 

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