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I bought a ticket from NS International and I want to cancel it online. How can I do that?
Changing the date and/or departure time or cancelling train tickets is only possible if the terms and conditions allow it. Flexible fares have less or no exchange or cancellation fees than... -
I want to postpone my journey. Do I first have to cancel my ticket?
Changing the date and/or departure time is only possible if the Terms and conditions allow it. Please note: do you want to exchange or cancel your tickets because of a calamity that causes... -
Can I exchange or cancel an international train journey that I booked with my NS-Business Card?
Changing the date and/or departure time or cancelling train tickets is only possible if the terms and conditions allow it. Flexible fares have less or no exchange or cancellation fees than... -
TGV France ⇔ Spain (TFS) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
TGV Paris ⇔ Freiburg (Breisgau) Hbf (TFR) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
TGV France ⇔ Switzerland (Lyria) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
TGV France ⇔ Italy (SVI) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
TGV / ICE France ⇔ Germany (RHE) (Alleo) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
TGV France ⇔ Luxembourg (TPL) » Travelling with children
General terms and conditions Children must hold a valid passport or identity card in their own name. Children must have all the required visas or other immigration documents for the... -
Can I exchange or cancel a ticket or reservation after booking?
Please note: if you want to exchange or cancel your tickets because of a calamity such as a strike, please call NS International Customer service on +31 30 2300023. Exchanging...
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