Travelling by train
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French day trains (not TGVs) » Facilities on board
What facilities do French day trains provide (Intercité and TER)? Accommodation and facilities differ by train. Please check the NS International journey planner beforehand. In the... -
How much discount can I get with my NS season ticket on an international journey?
NS discount passes are valid with the Flex fare only for travel on Eurocity Direct/EuroCity and on the Flexpreis fare for Intercity Berlin and ICE. The discount applies to the part of... -
Do I have to check in and out if I make an international journey with an NS-Business Card?
If you have an international ticket for the whole journey, you do not have to check in and out with your NS-Business Card. You can open the gates at the station with the square barcode on your... -
Are dogs allowed at Schiphol Airport?
Dogs are welcome in the arrival and departure halls of Schiphol Airport, but they must always be on a leash. You can take your dog with you on the train in most cases, including to Schiphol Airport... -
Italian domestic night trains » General Information
What are Italian night trains Night trains between two Italian destinations. These can be be identified in the journey planner by the abbreviation ICN (InterCityNight) before the train number. ... -
Can I travel with Eurostar within the Netherlands?
You can book a ticket for Eurostar to Belgium/France including a seat reservation (only via NS International Customer service or at one of the stations with an NS International Service desk) for... -
Where can I find the departure and arrival times of international trains?
Check the departure and arrival times of international trains by filling in the details in the booking tool or in the NS International App . Our page of travel information contains... -
How do I recognise phishing mails?
Sometimes there are circulating emails that appear to be from NS International but are actually fake. Although these emails sometimes have a very similar layout and content as real NS... -
What is a KeyCard and when do I need one?
A KeyCard is a pass with a square barcode that can be used to open the gates. See the example below: You need a KeyCard to pass through the gates if you do not have a square barcode or a working... -
How do I open the gates at the station?
Are you travelling with an international ticket with a square barcode? All NS gates have an integrated barcode and OV-chipkaart reader. These have a pictogram with ‘scan ticket’ on the right-hand...
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