Travelling by train
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Euronight Hungary » General Information
What is Euronight Hungary Euronight Hungary is a night train that allows you to travel from Hungary to various surrounding countries. This train is managed by MAV (Magyar Államvasutak)... -
What is a KeyCard and when do I need one?
A KeyCard is a pass with a square barcode that can be used to open the gates. See the example below: You need a KeyCard to pass through the gates if you do not have a square barcode or a working... -
Which stations in the Netherlands have a NS International servicedesk and what are the opening hours?
There is an NS International servicedesk in the Service office at the following 5 larger NS stations: Amsterdam Centraal Arnhem Centraal Rotterdam Centraal Schiphol Airport Utrecht Centraal... -
How can I contact Customer Service?
If you have a question, a complaint or a compliment, contact NS International Customer Service via the Service & Support page. -
Can I check in and out with my OV-chipkaart at a gate with a barcode reader?
Yes, you can. All NS gates have have an integrated barcode and OV-chipkaart reader. Holding your OV-chipkaart against the lit panel on the right checks you in and out. Please note: Do not use... -
Italian domestic day trains » General Information
What are Italian domestic day trains Italian domestic day trains are day trains running within Italy. There are high-speed trains, Intercity's and regional trains. The high speed trains are... -
Euronight Hungary » Travelling with a pet
Conditions If you are travelling abroad with a pet, foreign laws and regulations apply. A valid pet passport with vaccinations required for the country is compulsory. For more... -
DB - ÖBB - Italy day trains » General Information
What is DB - ÖBB - Italy day trains DB-ÖBB-Italy day trains are international day trains between Germany and Austria via Brennero border to North Italy. Eurocity-trains Munich ⇔... -
Can I change my seat number when I travel with Eurostar?
When you travel with Eurostar and you have a Eurostar Plus or Eurostar Premier ticket, you can change your seat number by yourself online. You can only do so via the Eurostar website. NS... -
Euronight Hungary » Travelling with children
Conditions Children must hold a valid passport or identity card in their own name and be able to show this to verify their age. Children must have all the required visas or other immigration...
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