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TGV France ⇔ Switzerland (TGS) (Lyria) » General Information
What is TGV France ⇔ Switzerland (Lyria) TGV France ⇔ Switzerland (Lyria) is a high-speed train running on the routes between France and Switzerland below. This TGV train runs under... -
When do I receive a confirmation of my booking?
You will receive a confirmation of your booking by email within an hour of making your booking. If you do not receive the email, check your spam folder. If the booking confirmation is not there... -
I have made a mistake when booking online. How can I fix it?
If you discover, after completing your booking, that you have made a mistake, contact NS International Customer Service on +31 30 - 2300023 (daily from 7.00 to 23.00) as soon as possible... -
Italian domestic day trains » General Information
What are Italian domestic day trains Italian domestic day trains are day trains running within Italy. There are high-speed trains, Intercity's and regional trains. The high speed trains are... -
How much discount can I get with my NS season ticket on an international journey?
NS discount passes are valid with the Flex fare only for travel on Eurocity Direct/EuroCity and on the Flexpreis fare for Intercity Berlin and ICE. The discount applies to the part of... -
How can I book an international journey with my NS-Business Card?
Log in to Mijn NS Zakelijk and in Our products select International train tickets . This takes you to the NS International booking page, where you can book your international ticket. The costs will... -
Which stations in the Netherlands have a NS International servicedesk and what are the opening hours?
There is an NS International servicedesk in the Service office at the following 5 larger NS stations: Amsterdam Centraal Arnhem Centraal Rotterdam Centraal Schiphol Airport Utrecht Centraal... -
How can I pay for my international ticket?
If you book your ticket online or at NS International Customer Service, you can pay with iDEAL, credit card (American Express, Mastercard, Visa) or Bancontact. You can pay for tickets you... -
I have a problem with the NS International App. Where can I report this?
You can send a message to the developers of the NSI App. To do so, in the NSI app tap More>App support>Contact the developers. We like receiving your feedback: when you encounter a problem with... -
I wasn't able to book an international journey with my NS-Business Card. What should I do?
Are you unable to book an international journey with your NS-Business Card via Mijn NS Zakelijk , even though your card has been authorized for international bookings? Please, contact Customer...
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