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Can I go to winter sport destinations by train?
Winter sport resorts in Europe can be reached on international trains in various ways: In many cases you can go to ski destinations in France directly with Eurostar Snow. You can go to ... -
What is a KeyCard and when do I need one?
A KeyCard is a pass with a square barcode that can be used to open the gates. See the example below: You need a KeyCard to pass through the gates if you do not have a square barcode or a working... -
Where can I find practical information about the various international railway stations?
Our page of station information contains tips and information about: Transferring on the various international transfer stations Station maps Access to the lounges -
Eurostar » Travelling with a group
Sales 10 or more people can travel as a group on Eurostar Book a group journey as early as possible. The earlier you book, the more likely it is there will still be inexpensive tickets and... -
What is the ICE supplement?
When you book an international ticket for ICE to/through Germany, the supplement is included in the price of your ticket. Book your international ICE ticket at: NSInternational.com... -
What is a Homeprint ticket?
Homeprint tickets are digital tickets that must be printed out on A4 sized paper before you start your journey. A homeprint-ticket is personal and non-transferable. After... -
Can I print out my homeprint ticket double-sided?
Yes, that is permitted, provided that your printed ticket is of good quality, clearly legible and printed (in colour or black and white) without any changes on blank, white A4 sized paper. -
My ticket to / via France consists of two different tickets. Is that right?
Yes, that’s right. The first part of your ticket is the ticket from the Netherlands to Brussels, Lille or Paris, and the second part is from Brussels, Lille or Paris to your final destination. -
Italian domestic night trains » General Information
What are Italian night trains Night trains between two Italian destinations. These can be be identified in the journey planner by the abbreviation ICN (InterCityNight) before the train number. ... -
What can I do if I lose something on the train?
We will be happy to help you get your property back. Check Lost and found items for an overview of contact addresses and tips.
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