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Railjet » General Information
Railjet trains Railjet is a high-speed train operated by the Austrian railway company, ÖBB. The train can be identified in the journey planner by the letters RJ. Railjet runs daily... -
How do I receive my ticket?
After completing your booking, you receive a confirmation by email. In the email you will find two links in the shape of a button: The first button reads 'Tickets in app'. If you click on... -
How long is my ticket valid for?
In general, an international ticket is issued for each single journey. The date and the period of validity are shown on the ticket. The period of validity depends on, among other things, the type of... -
Where can I find the latest news about service disruptions?
The latest news about delays can be found on the page Disruptions and maintenance . Download the NS International App for Android or iOS on your smartphone and import your ticket into... -
How can I contact Customer Service?
If you have a question, a complaint or a compliment, contact NS International Customer Service via the Service & Support page. -
Do I have to check in and out when making an international journey?
On your international trip you will come to realise that a lot of Dutch stations have gates. The square barcode on your Homeprint ticket or mobile ticket and single-use smartcard are specifically... -
What is the Flex fare and where is it sold?
The Flex fare is the standard fare for journeys to Belgium and Luxembourg and can be combined with all discount passes. Prices depend on the route. Exchanging and cancelling are possible... -
Do the prices on this website include Value Added Tax?
The ticket prices shown include 9% VAT for the part of the journey in the Netherlands. In the majority of cases, this VAT amount is shown as BTW under the total price in the booking confirmation... -
What is the Euregio ticket and where can I buy one?
With an Euregio ticket you can travel all day long at the standard fare through the southern part of Limburg as far as Roermond and through parts of Belgium and Germany. The ticket is valid in all... -
Can I travel from a station that is different from the one on my ticket?
If you have not reserved a seat you can board the train at another station. This station must be on the route you have booked. If have a seat reservation, make sure you board the train at the...
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