What can I do if I lose something on the train?

We will be happy to help you get your property back. You can find a list of lost and found items online: Lost and found items.

 
Note: Have you lost something on the Eurostar to London or in the Eurostar terminal? Please email the Eurostar Lost Property office: lost.property@eurostar.com. Lost property is kept here for 28 days.
  • Have you lost something at London St. Pancras International station outside the Eurostar terminal? Please contact the Lost Property office at customerservice@excess-baggage.com or +44 20 8090 9922. You can also register your items at Lostproperty.org.
  • Have you lost something on the Eurostar to The Netherlands: You can find a list of lost and found items online: Lost and found items.

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