The gate with the barcode reader does not work. What should I do?

  • If you can see another gate with a barcode reader, use that one instead.
  • If there is a member of staff at the station, ask this person for help.
  • If you can't see any other gates with a barcode reader and if there is no one to help you, go to the information pillar next to the gates and push the blue Info button. A member of staff will be happy to help you open the gates.

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