If you have booked a mobile ticket, you do not have to print it. You can show it on a smartphone in the NS International App. The ticket is in the form of a square barcode which contains the details of your journey. The barcode is scanned when it is checked on the train. You can also use it to open the gates at stations. It is important that you show the ticket from the app, otherwise there is a risk that the gate will not open or that you will pay € 20 because you will check in with your credit or bank card instead of your ticket.
If you have booked a homeprint ticket you will receive a booking confirmation by email with a link to your ticket. You can import this ticket in the NS International App or print it and take it with you on your journey.
It can be printed at home or at the self-service point (free of charge) or at the NS International desk in the Service office (at a cost of € 5) at the following stations: Amsterdam Centraal, Arnhem Centraal, Breda, Den Haag Centraal, Rotterdam Centraal, Schiphol Airport (no self-service point) and Utrecht Centraal.
Please note: homeprint tickets that are booked at NS International Group Travel can not be imported into the NS International App and need to be printed before departure.
Please note: We do not recommend scanning your international ticket as a PDF at the check-in gates. If you open the gate with the ticket as a PDF on your phone, there is a risk that the gate will not open or that you will pay € 20 because you will check in with your credit or debit card instead of your ticket. You can prevent this by scanning the barcode after you have imported your ticket into the NS International App or printing the ticket.
If you have accidentally checked in with your credit or debit card, you can correct this via the Travel history of OVPay.
The booking confirmation on a smartphone or a tablet is not a valid ticket.