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ÖBB Nightjet » Travelling with a disability

Travelling with a wheelchair (electric or otherwise) or mobility scooter
  • There is no reduced fare for passengers with a disability; they travel at the regular fare.
  • There is a wheelchair compartment on most Nightjet trains. This compartment is a berth with couchettes for one wheelchair user and one accompanying passenger. There is also space for the wheelchair.
  • A wheelchair user gets the NJ tickets along with a seat reservation in the wheelchair accessible compartment. There is no need for a separate ticket for the Companion. 
    • The NJ to Basel/Zürich also offers a number of wheelchair seats (no couchettes) in the seating coaches. For these seats, you do need to book a separate (free) ticket for the Companion.  
  • The wheelchair compartments can be found in the following carriages:
    • Nightjet Wien/Innsbruck:
      • Berth: carriage 251 and 281.
    • Nightjet Basel/Zürich: 
      • Berth: carriage 181. Please note: carriage 181 stops at Basel and does not continue to Zürich. 
      • Seats: carriage 152 and 153
  • An assistance dog is welcome on board and travels for free. 
  • If a Companion travels along, the passenger with a disability must hold an OV-Begeleiderskaart [Public Transport Companion Card]. 
  • Maximum dimensions of electric wheelchairs, handbikes and mobility scooters:
    • Length up to 125 cm
    • Width up to 80 cm
    • Height up to 109 cm
    • Total weight of wheelchair and passenger is a maximum of 250 kg.
  • There is a wheelchair toilet next to the wheelchair compartment.
A wheelchair compartment is available in the Nightjet trains listed below:
 
 Train (EUN)  Route
 NJ 40421/40490  Amsterdam Centraal - Düsseldorf Hbf - Linz Hbf - Wien Hbf 
 NJ 420/421  Amsterdam Centraal - Düsseldorf Hbf - München Hbf - Innsbruck Hbf
 NJ (60)402/(60)403  Amsterdam Centraal - Köln - Freiburg (Breisgau) - Basel SBB / Zürich HB

 NJ 40466

 Wien Hbf - Udine - Venezia (the wheelchair compartment is available from March to October inclusive)

 NJ 1234/1237

  Wien Hbf - Florence - Pisa - Livorno Centrale (runs from March to October inclusive)

 NJ 466/467

 Wien Hbf - Linz - Zürich Hb

 NJ 464/465

 Graz Hbf - Feldkirch - Zürich Hb

 NJ 470/471

 Berlin Ost - Basel - Zürich Hb

 NJ 40470/4401

 Hamburg Hbf - Basel - Hannover - Zürich Hb

 NJ 490/491

 Vienna Hbf - Linz - Hamburg Altona

 NJ 40420/40491

 Innsbruck Hbf - Hannover - Hamburg Altona
 NJ 456/457

 Berlin Charlottenburg - Berlin Hbf - Wroclaw Gl. - Wien Hbf
 NJ 50490/50425  Wien Hbf - Köln Hbf - Brussel-Zuid/Midi
 NJ 424/425  Innsbruck Hbf - Köln Hbf - Brussel-Zuid/Midi
 
Travelling with a visual impairment
  • There is no special fare for visually impaired travellers, they travel for the regular fares. 
  • However, there is a reduced fare for an accompanying passenger: the Companion fare. One companion may travel for this fare. If more companions travel with you, they travel for a regular fare.
  • If a companion travels with you, the visually impaired traveller must carry an OV-Begeleiderskaart. 
  • Assistance dogs travel free of charge and without a ticket.
 
 Apply for travel assistance
  • You can request assistance when getting on and off a train from NS Travel assistance. 
  • Travel assistance concerns help getting on and off the train. It is not possible to request assistance with luggage.
  • Apply for travel assistance well in advance, it is possible up to 36 hours before departure at the latest.
 
What next
  • Book tickets:
  • You can request assistance with getting on and off the train from NS Travel Assistance.
  • Requests for assistance during an international journey should be submitted at least 36 hours before departure of the train.
 
More information

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